Receptionist (Casual) - Electrical Continuity Group in SEVENTEEN MILE ROCKS, Queensland
Electrical Continuity Group is searching for a Casual Receptionist, with opportunity to join its friendly and dynamic Administration Team. The role is available for an immediate start. The role combines that of a Receptionist, along with general administration duties to provide a high level of support to the Administration and Technical Team. Your duties shall include, but will not be limited to the following:
•Provide all staff with professional administrative support including taking accurate and
properly detailed messages, word processing duties, attending to routine correspondence and when required prepare written reports (including quotes, emails, invoices)
•As the first point of contact for most clients, endeavour to answer telephone enquiries in an
efficient, friendly and professional manner
•Answer telephone calls, in addition screen and direct calls
•Operate office machines, such as photocopiers and scanners, facsimile machines phone
systems, mobile phones, personal computers and mobile computers (iPad etc).
•Complete work schedules, manage calendars and arrange appointments
•Maintain familiarity with key clients
•Handle receipts for clients/customers
•Compile and transact the daily banking
•Collect and distribute daily mail
•Provide assistance in the administration and maintenance of company records
•Take responsibility for preparing orders for necessary office supplies
•Ensure the front office/reception and kitchen is clean and tidy at all times
•Participate in key result area and key performance indicator review processes to establish
areas for improvement
•To maintain a high professional and ethical profile in accordance with industry and company
standards.
•Maintain a well groomed and business like appearance
•Ensure that the job cards, quotes, invoices and receipts have been handled in accordance
with office procedures, using Simpro
•Provide administrative and secretarial support to the accounts section
•Liaison with clients & third parties regarding administration of sales/ job process
•Prepare job cards, quotes, invoices and receipts daily
•Update the database regularly (client details)
•Assist with enquiries for electrical works and organise quotes, in consultation with the
Director if needed.
•Collect payments from clients and issue receipts using Simpro via email.
•To perform your duties to a high professional and ethical standard
•Deliver messages and run errands
•Actively make decisions and problem solve
The successful applicant should possess;
Essential
* High school certificate required
•Strong administration skills – organised, thorough, systems orientated with meticulous
attention to detail
•Ability to communicate at all levels
•Excellent levels of computer literacy and touch-typing skills
•Ability to use PC and Apple strutures on platforms such as Microsoft Office including Word,
Excel, Email, & calander etc. in Google Apps, Cloud based computing models including Box, and Company CRM (Simpro).
•The ability to create a positive, everlasting impression with the most professional, courteous and expedient manner and to continually strive for superior client service
•Proactive, punctual and reliable
•Well-presented and spoken
•Vibrant nature
*Enjoys dealing with people daily and is tolerant of all people, being polite but assertive.
•A willingness to learn and show initiative will be highly regarded.
* Ability to work both autonomously and within a team environment.
Desirable
* Previous experience in an administrative related role.
* Experience in the electrical industry.
* Used Simpro or similar CRM management tools, inc scheduling programs
If this sounds like you please forward a Cover Letter and Your Resume to Leia.
Please no calls from Recruitment Agencies, , unsolicited applications will not be accepted.
Only successful Applicants will be contacted for an Interview